Monday, April 20, 2020

Uber launches new courier services as customers fall

Uber is launching a pair of new services called Uber Connect and Uber Direct as the ongoing COVID-19 pandemic minimizes demand for its traditional ride-hailing business. They are focused on moving items rather than people. Uber Direct will offer deliveries from shops like pharmacies and pet stores, while Uber Connect is a same-day courier services

Uber Connect is available in over 25 cities across Australia, Mexico, and the US. Uber says the service will offer same-day deliveries, and it will also happen without any contact.

This isn’t the first time Uber has experimented with offering a courier service. In 2015, the Financial Times notes that it launched UberRush to deliver items like clothing from Nordstrom. However, the service never took off, and Uber shut it down in mid-2018 to focus more of its attention on Uber Eats.

Uber CEO Dara Khosrowshahi said. “Our primary focus is the immediate: quickly adapting our technology to meet the evolving needs of communities and companies.”

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